Last Updated: November 2025

 

It is our policy to protect the confidentiality and privacy of all individuals who use the EXMON Escrow platform.

EXMON  — referred to as “we”, “us”, “our”, or “the Company” — operates the EXMON Escrow service (henceforth “the Service” or “the Platform”) and collects limited user information solely to ensure secure, compliant, and transparent escrow transactions. We manage all personal information responsibly and in accordance with applicable privacy and data protection laws.

 

Definition of Personal Information

In this Privacy Policy, “personal information” means any data that can directly or indirectly identify a living individual, such as name, email address, identification code, IP address, or wallet address, including data that can be linked with other information to identify an individual.

 

Collection of Personal Information

We collect personal information fairly and transparently through lawful means. Information may be obtained when:

You register or log into your account;

You initiate or participate in an escrow transaction;

You communicate with our support team;

You voluntarily provide information for verification or dispute resolution.

We do not collect sensitive personal data (e.g., government-issued IDs) unless necessary for fraud prevention or dispute verification.

 

Use of Personal Information

We use collected data for the following purposes:

To operate, maintain, and improve escrow services;

To verify user identities in cases of fraud or dispute;

To facilitate secure cryptocurrency transactions;

To provide user support and respond to inquiries;

To prevent, detect, and investigate potential misuse or system abuse;

To comply with applicable laws and regulatory requirements;

To analyze platform performance and improve security measures.

We will not use your personal information for any purpose not listed above without your explicit consent.

 

Safe Handling and Security of Personal Information

We adopt strict technical and organizational measures to prevent unauthorized access, loss, or misuse of personal data. These include:

Encrypted transmission and storage of sensitive information;

Controlled access to internal systems;

Continuous monitoring for suspicious activity;

Regular security audits.

However, users acknowledge that no online system can be 100% secure, and the Company cannot guarantee absolute protection from sophisticated cyberattacks.

 

Personal Information Shared with Third Parties

EXMON Escrow does not sell or rent personal information. We may share data with third parties only in the following cases:

When required by law, regulation, or court order;

When contracted service providers perform tasks on our behalf (e.g., fraud analysis, system maintenance) under strict confidentiality agreements;

In the event of a company merger, restructuring, or asset transfer — users will be notified in advance.

Other than these exceptions, we do not disclose personal information to third parties without your consent.

 

Disclosure, Correction, and Deletion of Personal Information

Users may request:

Disclosure of stored personal data;

Correction, addition, or deletion of inaccurate information;

Erasure of personal data when it is no longer necessary for service operation.

We will verify the requester’s identity before processing any request. If identity cannot be confirmed, the request will be rejected to prevent unauthorized access.

 

Discontinuance of Data Use

If you believe your data is being used beyond the scope of the purposes stated in this Policy or obtained improperly, you may request discontinuation or erasure.
After verifying your identity and reviewing the claim, we will promptly take corrective action if justified by law.

However, some data may be retained for record-keeping, fraud prevention, or legal compliance.

 

User Responsibilities and Data Accuracy

Users are responsible for ensuring that the personal information they provide is accurate, current, and complete.
Any inaccuracy or omission may result in restricted access to the escrow service or delayed processing of transactions.

If fraudulent or misleading data is detected, EXMON Escrow reserves the right to suspend or permanently close the related account and share relevant information with law enforcement authorities when necessary.

 

Retention of Personal Information

We retain user data only for as long as it is necessary to fulfill the purposes outlined in this Policy or as required by law.

Retention periods vary depending on:

The duration of escrow transactions;

The existence of disputes, fraud investigations, or unresolved claims;

Legal or regulatory obligations in the Poland.

After the retention period expires, all personal information will be securely deleted or anonymized.

 

Cookies and Tracking Technologies

Our escrow service may use cookies or similar technologies to:

Maintain secure login sessions;

Detect unusual activity;

Improve user experience and interface performance.

Users can disable cookies via browser settings; however, doing so may affect the functionality or accessibility of certain features.

 

Third-Party Links and External Websites

The EXMON Escrow website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external sites.
Users are encouraged to review the privacy policies of any third-party service before providing personal data.

 

International Data Transfers

As EXMON Escrow operates globally, your personal information may be transferred to and processed on servers located outside your jurisdiction, including in the Poland or other countries where our partners operate.

We take reasonable measures to ensure that all such transfers comply with applicable data protection laws and that adequate safeguards are implemented.

 

Fraud Prevention and System Protection

To protect users and maintain a secure escrow environment, EXMON Escrow actively monitors all activities for suspicious or malicious behavior.
This includes—but is not limited to—attempts of:

Transaction manipulation or false payment confirmations;

Unauthorized access or exploitation of the platform;

Phishing, spoofing, or impersonation of EXMON Escrow representatives;

Data scraping, spamming, or automated abuse of the system.

We may temporarily restrict accounts, freeze funds under investigation, or report cases to relevant authorities when necessary.

 

Disclaimer

While EXMON Escrow implements advanced security measures, we do not guarantee absolute protection against cyberattacks, service interruptions, or data loss beyond our reasonable control.

Users acknowledge that digital transactions carry inherent risks. The Company shall not be held liable for indirect, incidental, or consequential damages resulting from the use or inability to use our services.

Users must ensure that they interact only through official EXMON channels. The Company is not responsible for losses caused by phishing websites, fake apps, or unofficial intermediaries.

 

Disclosure and Correction of Personal Information

If a user requests disclosure, correction, addition, or deletion of their personal information, EXMON Escrow will respond within a reasonable time frame and to an appropriate extent, provided the identity of the requester can be verified.

We reserve the right to decline a request if:

The user’s identity cannot be confirmed;

The requested disclosure may violate another person’s privacy or legal rights;

The information is essential to an ongoing investigation, dispute, or anti-fraud process.

 

Withdrawal of Consent and Erasure Requests

Users may withdraw their consent to the processing of their personal data at any time by submitting a request via our official contact page:
https://escrow.exmon.pro/contact

Upon verification, we will stop processing and, where applicable, delete or anonymize your data — except when retention is legally required or necessary for compliance, dispute resolution, or fraud prevention.

Please note: withdrawing consent may lead to limited functionality or complete deactivation of your escrow account.

 

Handling of Minors’ Information

EXMON Escrow services are not intended for individuals under 18 years of age.
We do not knowingly collect or store personal information from minors.
If such information is discovered, it will be promptly deleted, and the related account will be suspended.

 

Data Security Measures

To ensure the integrity and confidentiality of your data, EXMON Escrow implements the following measures:

Encrypted data transmission (SSL/TLS) across all web sessions;

Segregated storage for financial and identification data;

Regular security audits and vulnerability testing;

Multi-factor authentication for administrative access;

Continuous system monitoring to detect anomalies or intrusion attempts.

If a data breach occurs that may compromise personal information, affected users will be notified as soon as practicable, in accordance with applicable laws.

 

Third-Party Data Processors

In certain cases, EXMON Escrow may engage verified third-party vendors (such as hosting providers, fraud detection tools, or analytics partners) to process personal information strictly under our supervision and only for the purpose of providing escrow-related services.

Each processor is bound by confidentiality agreements and legal obligations to ensure compliance with privacy and data protection laws.

No third party may access, use, or retain personal information beyond the scope authorized by EXMON Escrow.

 

Objections, Complaints, and Privacy-Related Requests

Users who wish to raise privacy-related concerns, lodge complaints, or request information regarding data processing practices can contact us directly through https://escrow.exmon.pro/contact.

All verified inquiries will be handled promptly and transparently.
If the user is dissatisfied with the response, they have the right to escalate the issue to the data protection authority of the Poland or to the appropriate authority in their country of residence.

 

Changes to This Policy

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
Revisions will take effect once published on the official EXMON Escrow website.
Users are encouraged to review the policy regularly to stay informed about how their information is protected and managed.

 

Copyright

All content, design, text, graphics, and code appearing on the EXMON Escrow website are the property of EXMON or its licensors.
Unauthorized copying, modification, or redistribution of any material from this website is strictly prohibited.

 

Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

EXMON Escrow — Privacy Department
Email: [email protected]
Website: https://escrow.exmon.pro